The American Arbitration Association (AAA) [7.4.1]
The rules contain three tracks: Regular Track Procedures; Fast Track Procedures for cases involving claims of less than USD 2,000; and Large/Complex Case Track Procedures for cases involving claims of at least USD 500,000.
Regular Track : The Regular Track Procedures apply to cases involving claims between USD 2,000 and 500,000. They also apply in Fast Track and Large/Complex cases where they do not conflict with any portion of the Fast Track Procedures or the Large/Complex Case Procedures. Features of the Regular Track Procedures include:
- optional pre-arbitration mediation and/or early neutral evaluation;
- express arbitrator authority to control the discovery process;
- broad arbitrator authority to control the hearing; and
- written breakdowns of the award and, if requested in a timely manner by all parties or at the discretion of the arbitrator, a written explanation of the award.
Fast Track : The Fast Track Procedures apply to cases involving claims of less than USD 2,000. Features of these procedures include:
- a 45-day “time standard” for case completion;
- an expedited arbitrator appointment process, with a single arbitrator appointed directly by the AAA from the Telecommunications Panel; and
- a presumption that cases involving less than USD 2,000 will be heard based on documents only, with an option of an oral hearing for an additional fee.
Large/Complex Case Track : Large/Complex Case Procedures, which supplement Regular Track Procedures, are for use in cases involving claims of at least USD 500,000. Key features of the Large/Complex Case Track Procedures include:
- mandatory pre-arbitration mediation and/or early neutral evaluation;
- a presumption of multiple arbitrators;
- a mandatory preliminary hearing with the arbitrators, which may be conducted by telephone;
- broad arbitrator authority to order discovery, including depositions; and
- a presumption that there will be multiple hearing days scheduled consecutively or in blocks of hearing days.